FOR DEPARTURES:
We encourage you to check-in online. Passenger access to the aircraft will only be allowed with a carry-on bag. In order to avoid congestion, passengers will report to the airport 3 hours before the planned departure time of the aircraft, according to the legislation in force regarding the prevention and fight against the coronavirus.
Please plan your time to prevent a last minute arrival at the airport, thus avoiding possible inconvenience. During this period, measures to prevent the spread of COVID-19 are applied, which means that the time required to process passengers is longer than under normal conditions.
To avoid physical contact , we recommend that payment for services offered at the airport be made by card.
Access to the departures terminal is allowed only to passengers. Exceptions to this rule are parents/guardians/legal guardian(s) of minors who will be traveling unaccompanied, as well as accompanying persons with disabilities and persons with reduced mobility.
Access to the departures terminal will be through a single door (the one at the northern end of the terminal), according to the visual indications you will find in front of the departures terminal. Access to the departure terminal will be controlled by airport staff.
Access to the departures terminal is allowed only to people wearing a protective mask, which covers both the mouth and the nose, according to the legislation in force regarding the prevention and combating of the coronavirus. Mask wearing is mandatory throughout the processing route, from entering the terminal to boarding the aircraft. Minors under the age of 5 and people with respiratory conditions are exceptions.
We recommend that passengers wear protective gloves for times when they may have to touch various objects or surfaces.
The process of checking the temperature is a legal obligation, and the consequence of not complying with it leads to the prohibition of access to the departure terminal, according to the legislation in force regarding the prevention and combating of the coronavirus
Passengers registered with a body temperature exceeding 37.3 degrees Celsius, according to the legislation in force regarding the prevention and combating of the coronavirus, will not be allowed access to the departure terminal.
The thermovision process with the thermal imaging camera, carried out in the departure terminal, is equivalent to a video surveillance system.
Personal data are processed for reasons of public interest in the field of public health, in accordance with the Joint Order of the Minister of Transport, Infrastructure and Communications respectively the Minister of Health 984/829/2020 and are used strictly to identify passengers with potential health problems. The data is stored by SN AIMKC SA, to be deleted in 20 days from the moment of registration. The management of persons who do not meet the health conditions in order to make the trip, by referring to the legal provisions and sanitary norms, is the responsibility of the state institutions that have legal powers in this regard. Your rights regarding the processing of personal data refer to the right of access, rectification, deletion, restriction of processing, the right to object to the processing, as well as the right to data portability. If you consider that the processing of your personal data violates the provisions of Regulation (EU) 679/2016, you have the right to make a complaint to the National Supervisory Authority for the Processing of Personal Data and the right to a judicial remedy. Your agreement to travel also represents the agreement regarding the processing of personal data, for the purpose mentioned in point 10.
The airport administrator applies social distancing measures, at the same time it is your obligation to respect the social distance of 1.5 meters (in all directions – front, back and side) according to the legislation in force regarding the prevention and combating of the coronavirus. Keeping a distance of at least 1,5 meters is mandatory throughout the processing route, from entering the terminal to boarding the aircraft.
For the protection of people who have driven passengers to the departure terminal, limit the time spent in the airport premises or parking lot.
In order to streamline operations in the departure terminal, regardless of the area you are in, follow the instructions of the airport staff, the markings on the floor, the instructions on the posters in the terminal and those included in the messages of the ambient sound system.
Hand sanitizer dispensers are located in all stages where passengers are required to touch documents received from the airport staff or touch other surfaces (counters, railings, etc.). We recommend that all passengers use disinfectants and frequent hand washing before and after each stage of processing at the airport.
After boarding the aircraft, we recommend that you follow the instructions of the flight attendants.
FOR ARRIVALS:
Disembarking passengers from arriving aircraft will be done respecting the social distance of 1.5 meters and wearing a protective mask. Wearing a mask is mandatory throughout the processing route, from disembarking the aircraft to exiting the terminal. Minors under the age of 5 and people with respiratory conditions are exceptions. Keeping a distance of at least 1.5 meters is mandatory throughout the processing route, from disembarking from the aircraft to exiting the terminal, including at the bus/taxi waiting station located in the public area of the terminal.
Depending on the degree of loading, it is possible that some of the passengers will be directed to a separate hall; as the processing flow in the arrivals terminal progresses, passengers in the waiting room will be transferred for formalities.
Passengers registered with a body temperature exceeding 37.3 degrees Celsius upon entering the international arrivals terminal (after disembarking from the aircraft) will be evaluated by a representative of the Constanta Public Health Directorate and the measures required under the legislation in force regarding the prevention and control of coronavirus will be applied to them.
The thermovision process with the thermal imaging camera, carried out in the arrivals terminal, is equivalent to a video surveillance system.
Personal data are processed for reasons of public interest in the field of public health, in accordance with the Joint Order of the Minister of Transport, Infrastructure and Communications respectively the Minister of Health 984/829/2020 and are strictly used to identify passengers with potential health problems. The data is stored by SN AIMKC SA, to be deleted in 20 days from the moment of registration. The management of persons who do not meet the health conditions in order to make the trip, by referring to the legal provisions and sanitary norms, is the responsibility of the state institutions that have legal powers in this regard. Your rights regarding the processing of personal data refer to the right of access, rectification, deletion, restriction of processing, the right to object to the processing, as well as the right to data portability. If you consider that the processing of your personal data violates the provisions of Regulation (EU) 679/2016, you have the right to make a complaint to the National Supervisory Authority for the Processing of Personal Data and the right to a judicial remedy. Your agreement to travel also represents the agreement regarding the processing of personal data for the purpose mentioned in point 18.
In order to streamline operations in the arrivals terminal, regardless of the area in which you are, follow the instructions of the airport staff, the markings on the floor, the instructions on the posters in the terminal and those included in the messages of the ambient sound system.
Persons registered with a body temperature exceeding 37.3 degrees Celsius, according to the legislation in force regarding the prevention and combating of the coronavirus, will not be allowed access to the public area of the arrivals terminal (dome area), and measures will be taken according to the legislation in force.
Access to the public area of the arrivals terminal (dome area) for persons waiting for disembarked passengers is prohibited. Exceptions to this rule are parents of minors who have traveled alone, as well as companions of disabled people and people with reduced mobility.
For justified reasons (access to toilets, access to coffee machines, water, rent-a-car offices) people waiting for passengers are allowed access to the public area of the arrivals terminal (dome area), no more than necessary for the activities described. For the protection of people waiting for passengers at the arrivals terminal, limit the time spent in the airport premises or parking lot.
Hand sanitizer dispensers are located at all stages where passengers are required to touch documents received from airport staff or other surfaces (counters, railings, etc.). We recommend that all passengers use disinfectants and frequent hand washing before and after each stage of processing at the airport.
In the public area of the arrivals terminal, on the right side, there is the public transport (bus) station, with the timetable displayed, and on the left side, there is the taxi station.
The above rules are subject to change depending on the legislation in force.
