Less than a quarter of Romanians make reservations based on reviews written by other customers
When they go on vacation, Romanians have a very well-established budget, and the price of the room is the main indicator when choosing a hotel. The data appear in an international study in which Romanian tourists also took part. Only 23% of Romanians choose their place of accommodation based on the reviews of friends or those left by other tourists who have stayed previously, a much more important criterion for citizens of other countries.
When it comes to vacation , 54% of Romanian tourists choose a few criteria that guide them in choosing their accommodation. According to an international study conducted by momondo representatives, for 54% of Romanian respondents , price is decisive in choosing a hotel. Next is the beauty of the landscape, chosen by 41% of participants. “Of course, first they look to see the price and then, depending on the price, they also check the reviews and then make a reservation. They choose their hotel, what they want to do on vacation, if they are more on the fun side, they choose the northern part of the resort, if they are on the quiet holiday side, they choose the southern part.” This is the statement of Răzvan Dobre, the manager of one of the most awarded hotels in the Mamaia resort.
Reviews matter and not much
Less than a quarter of Romanians make reservations based on reviews written by other guests, in contrast to American tourists who rely on these comments. Many hoteliers say that customer opinions matter a lot to them.
"We respond to every review, whether positive or negative, I think it's the best option. It's absolutely necessary to have online interaction. Almost all the excitement has moved online and it's where all the guests are present on various social media channels ," says Cristina Bîrca, manager of another hotel in the Mamaia resort.
The study was conducted on an international audience with respondents from 23 countries. 1000 Romanians, aged between 18 and 65, participated in the study.
The price of the room, the main indicator for Romanians who go on vacation
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